Do you accept returns/exchanges?

We are happy to exchange or refund any item except Personalised Bangles which have been hand stamped (these can only be returned if faulty). Items should be returned within 14 days of purchase and customers are liable for return postage costs. Please pack items securely and use a tracked and insured service as we are not liable for goods damaged or lost on return.

Please see the Contact Us page for the return address.

How do I know which size I need?

Please see the Sizing page for more information about measuring for rings and bangles.

Is your silver hallmarked?

Yes - any silver items over 7.78g in weight are hallmarked as per the UK Hallmarking Law. As per regulations the item will have a makers/sponser’s mark (SVT for Silvertangle), a purity mark (925 for Sterling Silver) and Assay Office mark (a castle for the Edinburgh Assay Office).